Filed Under ‘speaking’

November 15, 2011

Talking Design in Hong Kong

Last week, Carmen and I traveled to Hong Kong to present a talk at the International Conference on Interaction Design. We co-authored a paper titled, New Methods: Framing an Interaction Design Class to Complement Core Curriculum discussing our Project: Interaction experiences as they relate to students’ development in core classes.

Even though the trip was a significant investment in time (and money!) we were excited to present our work with Project: Interaction to an international audience. We met a lot of terrific designers working and teaching in Hong Kong and mainland China and saw a lot of great sessions from keynote speakers.

The conference theme was “Delight & Responsibility,” an appropriate concept during this moment in design. Many of the conversations and presentations were less about technology and more about the human experience that we design.

A few sessions that stood out:

Creative Coding

One of the best paper presentations I saw was from Tequila Chan of the Hong Kong Polytechnic University. Tequila’s background is in design. In fact, he’s never taken a coding class in his life, and yet he’s teaching advanced concepts in programming to college students. He articulated his framework for learning adapted from the 4MAT system introduced by Kolb and later refined by McCarthy. (An overview of the concepts here.)

In his talk, Tequila shared his belief that creatives have a unique understanding of the world and therefore cannot learn programming concepts in the same way a developer might learn them. He has tailored his PolyU class around a series of small learning cycles that address a range of thinking styles for those who naturally ask “Why?”, “What?”, “How?”, or “What if?” Each project gives students a chance to explore the material in each of these four methods. I can’t wait to get a hold of his presentation to adapt this thinking to my own class!

Designing Curriculum

I attended a workshop session focusing on curriculum design. I’m really interested in pedagogical methods for introducing interaction design at any level, and I found a healthy and spirited discussion in this seminar. I ended up sitting next to Dick Buchanan, who kept asking, “Should we even teach interaction design at an undergraduate level?!” In my tiny amount of experience teaching these concepts to undergrads, I’m inclined to agree with his line of questioning. I see my students taking away some of the larger concepts of interaction design, but one class inside a larger curriculum is nowhere near enough exposure to prepare them for any sort of interaction design position in the real world.

The debate included a series of great questions: How mature does a student need to be to understand systems design and business goals? How much can we expect busy college students to understand outside the world of college?

In the end, the discussion veered away from the design of curriculum in attempt to answer that fundamental question: Should we even be teaching this in the first place?

When I compare my high school students to my college students I see great differences in their willingness and ability to understand some of this material. What I find most interesting about the high school students is that we as teachers tend to translate the content differently. For example, right now we’re brainstorming ways to teach about site maps without making our students sit down at a computer to draw in Omnigraffle. Can we make the site physical in some way that represents the depth and relationships between content?

Maybe what we need at the college level is more hands-on instruction to communicate the web (and systems) in a tangible way that enables students to make the connection between content, structure and user experiences.

What does it mean to be an interaction designer in China?

One of the most interesting sessions was unfortunately conducted only in Mandarin. A friend sat in on the discussion and translated a bit of it back to us. She found it interesting that the Mandarin description of interaction design was quite different from how we describe our craft in English. Not only are the translated words different, but the concepts inherent in our work are different, too. We’re all here at a conference on interaction design – conducted in English – and it turns out we’re not even talking about the same thing. What I wouldn’t give to speak a tiny bit of Mandarin to be able to understand this cultural gap!

October 25, 2011

Upcoming Speaking: Hong Kong and Dublin

Carmen and I are both excited to speaking on the topic of design education in schools.

In Hong Kong we’ll be presenting our paper called New Methods: Framing an Interaction Design Class to Play a Complementary Role in Core Curriculum, where we’ll discuss the importance of interaction design as a complement to STEM initiatives. We believe that with a rounded education, students will become more effective thinkers and innovators.

In Dublin we’ll be giving a 45-minute talk called People ARE Software: The Story of Project: Interaction. We’ll be speaking about the patterns we observe in how students learn to design, and how that learning cycle compares to the learning patterns we expect of our users.

I can’t wait to share more details as we get them!

June 15, 2011

cultivate

Teaching Process

I knew a lot about teachers from my research. The more I learned about my niche audience of progressive educators the more I started thinking about them as designers. If a teacher aims to be effective, she begins by designing a lesson. She prototypes the lesson by teaching it in a classroom. She receives immediate feedback from students and can measure her success through homework and test scores. She can use this knowledge to better design the next lesson.

Design Process

This process looked familiar to me. It looks exactly like what designers do when they solve problems. Except designers do something else: intentional reflection. They are constantly stopping during their process to ask whether or not an idea is working. In design we call this reflection a critique. I started comparing the two processes, looking for similarities and opportunities for change.

What if teachers could start to think in the same way and develop a reflective practice around teaching?

Service Blueprint (PDF)

I applied this thinking to my knowledge of a teacher’s day. I mapped out the variety of moments in her prototypical schedule and looked for places where opportunities for reflection could be created.

I identified a core statement for the service:
Cultivate is a community for educators that creates opportunities to engage in critical self-reflection and work together to improve teaching practices.

I had been thinking about my project as a service throughout my whole process. At that point that framework helped me determine how the product would behave over time. My initial map turned into a useful service blueprint, a strategic document that illustrated why a website and an app would be the best solutions for the goal of the service.

With my basic strategy determined I started thinking about the details of what the service would do. I knew the core of the service would be the ability for a teacher to reflect on her professional practice. It’s a valuable step, espcially for progressive educators who are working in the wild west of education. Inspired by my own use of 750 Words, I started thinking about the ways that text interpretation could be used to provide dynamic feedback to users who entered private self reflections.

I also knew that many of these teachers are isolated in their practice of new methods, and I saw an opportunity to create a community around practitioners. Many of the problems they face are unique to these new, creative methods and are not solved by simply thinking alone about it. I wanted to include a social layer on top of the private self reflection piece to accommodate teachers helping one another.

Over time, the reflections and stories on cultivate will be a searchable library of new teaching methods and the problems and solutions associated with them.

I needed to think through the functionality of both pieces of the service. I started sketching proposed workflows for a teacher using the website and app, helping me determine a lot of the features that would need to be present.

With a blueprint and workflows in place I was able to create a sitemap of pages that I would need to create the ecosystem of the service. Since teachers are often working at their desks, I knew the website would need full functionality.

It was an easy task to narrow down those pages into a relevant subset for the iPhone app. The core of the app would fulfill a teacher’s need for quick, on-the-spot reflection and feedback during breaks between classes. It made sense to put the personal reflection at the front of the iPhone app.

I began sketching wireframes to represent all the elements on each page. The process of sketching wireframes according to my workflows helped me articulate the flow between pages and better understand the rhythm of the design.

After my first pass, I tested the wireframes for the iPhone app. I quickly discovered a series of issues in the flow and was able to make revisions to the architecture and navigation.

Finally I designed a logo and visual identity for the service, finishing my thesis work by creating an informational website and prototype for the iPhone app.

Visit the Cultivate prototype website
Read the full documentation

Video from the final presentation

The final presentation was held May 5, 2011 at the SVA Theatre in New York City.

Workflow Sketches (PDF)

Workflows (PDF)

Full Sitemap

App Sitemap

Wireframes (PDF)


May 10, 2011

Reflections on OPEN IxD

OPEN IxD turned out to be a terrific event, despite our skepticism at calling it a “festival.” The night before the event, we all came together as a class for one final night of work. We assembled tables and placed power strips and iMacs according to our classmate (and system administrator) Jeff’s detailed plans. It was perfectly executed. A bunch of us created an assembly line to tack Clint’s 3D glasses on every chair in the auditorium.

The day of the festival was full of nervous excitement. We were all amazed when people we had never met showed up to the event. And there were just as many folks watching our LiveStream and following along on twitter.

My presentation was midday and I spent most of the morning in a hyper-anxious state. I was excited for the day but knew that I would soon be nervous, too. When I got up on stage all my nerves went away with my first couple deep breaths. I pumped some enthusiasm into my talk, and I was finished seven and a half minutes later!

The best part of getting up and sharing my ideas was the connection I made afterward. It was a great reflective activity to share the thoughts that have been floating around my brain for the past nine months with a new set of listeners. I discovered a few people I knew already who had been thinking in the same space. We shared a moment of excited knowing after the talk.

The rest of the day was a blur: eating, drinking, and sharing the last day with all my classmates together. I will remember the day because of the spaces around the festival. Like so many things we create as interaction designers, the talks themselves were a catalyst for a larger conversation that enabled us to connect with each other and understand the magnitude of our accomplishments over the last two years.

February 7, 2011

Re-Living the Semester at EdLab

We talked about our original goals for Project: Interaction, how those changed because of our research initiatives, and how we redirected our course according to the feedback we received from our students during each week of the program.

We really enjoyed presenting to the EdLab crew. As a group they contributed to the live backchannel feed, sharing a ton of positive comments and inspirations for us.

Carmen and I are looking forward to presenting our ideas about design’s role in education again soon!

See the original post over at the EdLab.